Accessibility at the THM

The Toronto Holocaust Museum is committed to providing inclusive museum experience and accessibility for all visitors. Everyone is welcome and encouraged to visit our space.

General accessibility

The entry to the building and Museum exhibit is equipped with wheelchair access via elevator. Our exhibits and interactives adhere to ADA Standards for Accessible Design and have user interface within reach of children and individuals in wheelchairs. The exhibit and interactives also include readable font sizes, high contrast type and color, and all interactives includes our specially designed application manager with built in up/down functionality.

All specially curated films and interactives include open captions. The physical exhibition and testimony stations are bilingual. Videos are available with French or English subtitles, depending on the language in which they were filmed.


For those unable to visit the Museum, we continue to develop and offer online educational resources for further learning.


Please do not hesitate to let us know if you have any service requests. For questions and more information on accessibility reach out to info@thethm.org.

Sensory kits

As part of our commitment to accessibility, the THM offers sensory backpacks. These kits are designed to provide auditory and tactile resources for visitors who may benefit from sensory support during their visit. Our mission is to continually enhance the museum experience for all visitors, fostering a positive and inclusive environment.  


    • Noise-reducing headphones (available in adult and child sizes) 
    • Sunglasses to reduce bright lights (available in adult and child sizes) 
    • Visual timer 
    • Bubble popper fidget toy 
    • Assortment of textured soft fidget toys 
    • Communication card 

What to expect during your visit 

Sensory backpacks are free resources and are available at the front desk by request. Please note that we maintain a stock of 10 sensory backpacks. Once you have concluded your museum exploration, kindly return the backpack to the front desk before departing. 

Our commitment to accessibility  

At the THM, we are dedicated to the ongoing development of a more accessible and inclusive museum experience. Check this page as we continue to add more programs, resources, and initiatives.