Prior to your visit, book your ticket online. See below for more guidelines on purchasing tickets to the Museum. It is important to remember that learning about the Holocaust can be emotionally triggering. We encourage all visitors to ensure they are properly prepared for their visit by referring to resources, knowing your limits, and interacting with age appropriate content. The Museum is not recommended for those under the age of eleven.

After your visit, continue learning about the Holocaust by visiting our online resources, getting involved in the Museum’s work, and joining us for our signature programs throughout the year.

Keep in touch with the Museum, explore other ways you can get involved, and follow us on Facebook, Instagram, and X.

Third Wednesday of every month

The next complimentary Wednesday evening will be May 21. You can now reserve spots for the evening of May 21 following the instructions below.

Join us every third Wednesday evening (3:00pm-8:00pm) when we welcome all members of the public to the Museum free-of-charge.

You can book using the code, compwed, at checkout under the section where it indicates “Apply a discount” and “Redeem a discount code.” Complimentary Wednesday evenings can only be booked three weeks prior to the date.

Please be advised that group visits are not included in free admission for complimentary Wednesdays. Learn more about booking a group visit on our ticket page.

Throughout the school year, THM will accommodate school groups between the hours of 9:00am-3:00pm, Monday-Thursday. This will affect public ticket availability during those hours. Please contact us if you would like to purchase a ticket during school group designated hours.

Directions by car

The Toronto Holocaust Museum is located on the Sherman Campus in the Sheff Family Building, Charlotte & Lewis Steinberg Family Cultural Pavilion at 4588 Bathurst Street, west of Bathurst between Sheppard Avenue and Finch Avenue. At the stoplight, turn onto the campus. See directions below for parking or drop-off.

Parking

Once you have entered the campus, turn left and follow the road. Check in at the security booth and inform them you are visiting the Museum. You may be asked to verify your proof of ticket purchase. After security has admitted you, visitor parking will be available.

Drop-off

Once you have entered the campus, make a right and follow the road to the security booth. Inform the security you are dropping off for the Museum and they will direct you to the drop-off layby to your left.

Directions by TTC

• From the Bathurst subway station: #7 Bathurst North bus.
• From Wilson Station: # 160 Bathurst North bus.
• From Sheppard Station: #84 Sheppard West, then transfer to a Bathurst North bus.
• From Downsview Station: #84 Sheppard West, then transfer to a Bathurst North bus.

Buses will drop you off on Bathurst Street, just south of the Bathurst Street entrance to the building. Proceed onto the campus by foot on the west side of the street and enter through the main doors of the Prosserman JCC facing Bathurst Street.

We hope that everyone visiting the Toronto Holocaust Museum and attending our programs, onsite and offsite, has the most meaningful experience possible. We ask all visitors and program participants to be considerate of each other, our facility, building, venues, and our volunteers and our staff. All Museum visitors and program participants are subject to the following Code of Conduct: 

• Children 14 years or younger must be accompanied by an individual 16 years or older. 

• All visitors must wear shirts and shoes. 

• Refrain from touching or leaning against walls of the exhibition and the cases.  

• Please don’t shout or run in the Museum. 

• Disrespectful and disruptive language and behaviour is also not permitted and will not be tolerated. 

• The Toronto Holocaust Museum is a smoke-free property. This includes smoking, vaping, or the use of cannabis in any form. 

• Please turn your cell phone to “silent” or “vibrate” and be considerate of others when using your phone. 

• Please be aware that everyone entering the Toronto Holocaust Museum and attending our programs is subject to video surveillance. 

• Backpacks, luggage, and parcels must be left at coat check – this service is free of charge. 

• Food and drink are not permitted in the galleries. Water bottles are allowed but must be sealed at all times while in the galleries. 

The galleries are kept cool in order to adhere to museum standards and ensure the THM is properly preserving its artifacts. 

We advise visitors to bring additional layers of clothing (sweat shirts, sweaters, and/or light jackets) to ensure a level of comfortability while visiting the Museum.