Plan your visit

Prior to your visit, book your ticket online. See below for more guidelines on purchasing tickets to the Museum. It is important to remember that learning about the Holocaust can be emotionally triggering. We encourage all visitors to ensure they are properly prepared for your visit by referring to resources, knowing your limits and interacting with age appropriate content. The Museum is not recommended for those under the age of eleven.

After your visit, continue learning about the Holocaust by visiting our online resources, getting involved in the Museum’s work and joining us for our signature programs throughout the year.

Keep in touch with the Museum, explore other ways you can get involved and follow us on Facebook, Instagram, and Twitter.

Third Wednesday of every month

The next complimentary Wednesday evening will be December 20. You can now reserve spots for the evening of December 20 following the instructions below.

Join us every third Wednesday evening (3:00pm-8:00pm) when we welcome all members of the public to the Museum free-of-charge.

You can book using the code, compwed, at checkout under the section where it indicates “Apply a discount” and “Redeem a discount code.” Complimentary Wednesday evenings can only be booked three weeks prior to the date.

Please be advised that the next free Wednesday taking place in January will be on January 24 to accommodate specialized program in honour of Raoul Wallenberg Day on January 17. Stay tuned for more information on Wallenberg Day programming.

Beginning fall 2023, throughout the remainder of the school year, THM will accommodate school groups between the hours of 9:00am-3:00pm, Monday-Thursday. This will affect public ticket availability during those hours. Please contact us if you would like to purchase a ticket during school group designated hours.

Directions by car

The Toronto Holocaust Museum is located on the Sherman Campus in the Sheff Family Building, Charlotte & Lewis Steinberg Family Cultural Pavilion at 4588 Bathurst Street, west of Bathurst between Sheppard Avenue and Finch Avenue. At the stoplight, turn onto the campus. See directions below for parking or drop-off.

Parking

Once you have entered the campus, turn left and follow the road. Check in at the security booth and inform them you are visiting the Museum. You may be asked to verify your proof of ticket purchase. After security has admitted you, visitor parking will be available.

Drop-off

Once you have entered the campus, make a right and follow the road to the security booth. Inform the security you are dropping off for the Museum and they will direct you to the drop-off layby to your left.

Directions by TTC

• From the Bathurst subway station: #7 Bathurst North bus.
• From Wilson Station: # 160 Bathurst North bus.
• From Sheppard Station: #84 Sheppard West, then transfer to a Bathurst North bus.
• From Downsview Station: #84 Sheppard West, then transfer to a Bathurst North bus.

Buses will drop you off on Bathurst Street, just south of the Bathurst Street entrance to the building. Proceed onto the campus by foot on the west side of the street and enter through the main doors of the Prosserman JCC facing Bathurst Street.

The Toronto Holocaust Museum is committed to providing inclusive museum experience and accessibility for all visitors. Everyone is welcome and encouraged to visit our space. The entry to the building and Museum exhibit is equipped with wheelchair access via elevator. Our exhibits and interactives adhere to ADA Standards for Accessible Design and have user interface within reach of children and individuals in wheelchairs. The exhibit and interactives also include readable font sizes, high contrast type and color, and all interactives includes our specially designed application manager with built in up/down functionality.

All specially curated films and interactives include open captions. The physical exhibition and testimony stations are bilingual. Videos are available with French or English subtitles, depending on the language in which they were filmed.

For those unable to visit the Museum, we continue to develop and offer online educational resources for further learning.

Please do not hesitate to let us know if you have any service requests. For questions and more information on accessibility reach out to info@thethm.org.

Should you need to reschedule your Museum visit, please contact info@thethm.org for rescheduling assistance. Unfortunately, refunds are not possible at this time.

For more on school group rescheduling policies, please visit our school bookings page.